The following interview occurred October 29, 1998, between
Genesis Deputy Project Manager Lloyd Oldham, Lockheed Martin
Space Systems-Astronautics Operations, and Senior Associate
Alice Krueger, Mid-continent Regional Educational Laboratory:
A. K. What is your responsibility for the Genesis
mission?
L.O. I have a dual role on Genesis. I am the deputy project
manager to Chet Sasaki who is the Jet Propulsion Laboratory
(JPL) Genesis project manager. I am also the program manager
for the Genesis program within Flight Systems at Lockheed
Martin Space Systems Company--Astronautics Operations. It
is most unusual for a NASA project to have a deputy project
manager who is not from the same institution as the project
manager. In this case it puts me in a key project management
position which emphasizes the importance of our team relationship.
As deputy project manager, I participate in the reviews of
all program elements, have project approval authority in the
management of key technical resources and approve allocation
of technical resource reserves. I also act for the project
manager in his absence.
A.K. How was this position created for this mission?
L.O. The concept of using a deputy project manager from the
industrial partner (Lockheed Martin) was an approach defined
by Dr. Firouz Naderi and implemented by Chet Sasaki from JPL.
I believe he did this to emphasize a team environment, improve
communication and enhance the cooperative team effort.
A.K. What is your responsibility within Lockheed Martin?
L.O. As Genesis Flight System Program Manager at Lockheed
Martin, I am responsible for managing the design, manufacture,
assembly and test of the Genesis flight system. This includes
the development of the Genesis spacecraft and Sample Return
Capsule (SRC); support of mission operations planning and
analysis; design and test of the return to Earth entry, descent
and mid-air capture systems; integration of the science electron
and ion monitors and payload canister onto the spacecraft
and SRC; and, full system pre-launch integration, test and
launch operations. Following launch, Lockheed Martin personnel
support mission flight operations and are responsible for
mid-air capture operations of the SRC and safe delivery of
the canister with the Solar Wind Collector Arrays to Johnson
Space Center. Mission success is our top priority. I work
with my staff to implement all necessary activities to assure
all necessary tasks are defined and performed within project
technical, schedule and cost constraints to achieve mission
success. As a part of these activities I gather and review
technical and programmatic status data that is used in guiding
the program. Status is also reported to both JPL project management
and Lockheed Martin upper management. I report directly to
the Lockheed Martin vice president of Flight Systems. This
provides a short path to upper management, assuring company
resources are provided in a timely manner.
A.K. How were you chosen to fill this position at Lockheed
Martin?
L.O. I was chosen for this position through a competitive
selection process used to select the most qualified person
for key a management position. Before this selection, I was
the program manager for the Advanced CCD Imaging Spectrometer
(ACIS) program, which is the primary imaging instrument on
the NASA Chandra X-Ray Observatory. Chandra is a telescope
that is similar to the Hubble Space Telescope except that
it records images of X-ray emissions from stars. On this contract
we worked as a team member with the Massachusetts Institute
of Technology (MIT) to develop this instrument. I was transferred
from the ACIS program after the flight hardware was built
to become the proposal/program manager for the Genesis feasibility
study. Upon completion of the feasibility study, I was assigned
as program manager for the Genesis program. In our industry,
we sometimes are referred to as "bear catchers" and "bear
skinners." "Bear catchers" are managers of proposal efforts
designed to win competitive procurements. "Bear skinners"
are managers who are responsible for doing the job after contract
award. The best "bear catcher" may not be the best "bear skinner."
However, as a result of my experience in both proposal and
contract management, I was selected to do both for Genesis.
A.K. What is the most fascinating thing about this
mission?
L.O. I'm not sure "fascinating" would be my word of choice.
To me, this mission is very exciting. It is a significant
challenge to do the mission within the schedule planned and
the budget available. It is exciting because it is a relatively
small, fast mission with science that is at the forefront
of space exploration and an outstanding principal investigator.
Achieving challenges are always exciting to me. It is all
a matter of attitude. We have worked hard for this opportunity.
The challenge and commitment is to achieve 100% mission success
and do it within the technical, schedule, and cost constraints.
A.K. What is the riskiest part of the mission?
L.O. It is difficult to define the riskiest part of any space
mission. We assess all elements of the mission that may have
risk and work very hard to eliminate each risk or find a way
to mitigate the risk so it becomes very low. An example is
the Genesis spacecraft inertial stability. Stability of the
spacecraft is maintained by balancing everything around a
central vertical axis and then slowly spinning the spacecraft
around that axis. One of the riskiest technical areas is maintaining
spacecraft stability throughout the mission. This, combined
with accurate control near the end of the mission, is required
so the SRC returns to Earth on exactly the right trajectory.
The risk is associated with the fact that as fuel is used
during the mission, the balance and inherent stability of
the spacecraft changes. It is like a top spinning when the
mass distribution is not perfectly balanced. Therefore, the
design has to incorporate operational features that account
for these changes and apply constraints to ensure stability.
The Genesis spacecraft is designed to be a low risk mission.
A.K. With so many Lockheed Martin people working on
different aspects of this project, how do you know what is
going on?
L.O. I have always tried to surround myself with outstanding
people with good related spacecraft experience and orchestrate
their efforts toward a common goal. We have a specific organization
that is set up based on years of experience where technical
and business personnel have specific responsibility and authority
to do their part of the overall job. The organization has
a limited number of working managers that report to me so
I have visibility of the overall program. Work areas include
planning, finance, procurement, estimating, subcontract management,
and mission assurance that all support the technical design
implementation to be sure each task is well defined and implemented
at the right time to produce a quality end product at the
right time. As Genesis program manager, I am responsible for
key program decisions and must be cognizant of what goes on
across the breadth of the program. Since one person does not
have the total breadth of knowledge, it is really the total
team of people that makes complex things successful. The program
manager really "directs traffic" and uses his experience to
help with selecting the best alternatives. I must rely on
the talented people across the whole team to get the job done
right.
A.K. What is your everyday work life like?
L.O. I get to work between 7:00 and 7:30 a.m. depending on
the phase of the program. Since we are currently in the integration
and test part of the program, we have brief coordination meetings
at 7:00 and 7:30 to discuss the plans for the day and define
the resources needed. Following these brief meetings I try
to review e-mail and take care of business actions to make
sure I have not missed anything. Then I spend most of my day
in one or another type of communication activity. This includes
several structured coordination meetings each week, small
group and individual communications. I participate in two
management teleconferences with JPL each week, one with only
the project manager and one with the total project management
team. We have a weekly design meeting conducted by the program
chief systems engineer. We also have a program status meeting
each week where we go through all scheduled activities to
see if we are on track. If some part is not on track, my job
is to enable the necessary resources and plans to get back
on track. We look for issues of cost, schedule, and technical
performance. I am also responsible for specific tasks that
cannot be delegated. These generally require a couple of hours
a day and need to be done before the end of each day such
as preparing for presentations, review and approval of documents
and procurements, and coordination of personnel. There is
always paperwork. I usually put in a 10- to 11-hour day. I
work on Saturdays only as much as required. I try to devote
Sundays to my family and church. However, there are times
when I will work on a Sunday.
A.K. What are the barriers to your work?
L.O. I think the greatest barrier is poor or inadequate communications.
One of the biggest management challenges is to make sure there
is proper communication because it is so essential to developing
good spacecraft. Over time we have introduced practices and
procedures that require we write down and document our communications
to be sure we have a common understanding. Part of the reason
the Genesis project was organized into teams and I serve as
the deputy project manager was to strive for a balance between
open, informal communication and formal communication between
JPL and Lockheed Martin to enable a better product at lower
cost. In this same spirit, we have structured the program
to be more diligent in producing and following a formal documentation
trail which is necessary for quality products. Also, this
eliminates non-value added documentation. In doing this we
have overcome some communication and implementation barriers.
I believe the NASA Discovery Program is a good example of
government, academia and industry working together in our
industry to find that right balance in this process to obtain
the maximum product success at a suitably low cost.
A.K. What do you look for when you hire staff for this
project?
L.O. Communication skills, a good attitude, and a strong
work ethic are what I look for most. I will hire a people
person who will work hard over a valedictorian with poor communication
skills or one who has a poor attitude. The basic skills and
education are essentialãeffective communication is equally
as essential.
A.K. What path did you follow through education and
career to become an engineer?
L.O. Sometimes I think I'm a product of a random numbers
generator. The decisions that put me in a technical career
were most unlikely. I came from a small community that was
economically supported on an agricultural basis. I was practically
raised in a tire store with tools in my hands. I went to college
to see if there was another environment out there. I went
to the university I could afford because I was putting myself
through school and chose engineering to avoid taking public
speaking. (I thought I didn't need public speaking because
I had done more than my share of public speaking in church
as I grew up.) Since my university had only a two-year engineering
program, I became a physics major because I couldn't afford
to relocate. As a result, I ended up with a basic understanding
of engineering, an excellent science background and graduated
in physics with a minor in math. This taught me to look for
and understand the "why" behind phenomena and not just apply
the equation to the situation. Yet, in graduate school, my
physics thesis advisor referred to me as his "engineering
physicist" because I was constantly looking for the practical
engineering application of the science we investigated. I'm
sure this was the product of engineering classes, including
machine shop, welding and surveying and my hands-on experience
with tools. I focused on applied physics more than the other
physics majors.
A.K. What has been the most surprising thing about
your education and your career?
L.O. The most surprising thing is where I ended up. In high
school I had so much fun with extracurricular activities that
I scarcely took time for the required solids. I was on the
high school track and football teams and played softball and
basketball in the church programs. I participated in both
instrumental and vocal music, and thoroughly enjoyed being
in musical drama production throughout high school. I later
served a two-year mission for my church which taught me to
listen and how to communicate with people of varied ages,
backgrounds, and interests. Although I did not have an early
focus on engineering or science, these activities enabled
me to develop the communication skills that have proved to
be critical to my success in my career. I did have to work
hard in college to learn the academic tools of science and
engineering. I received my first management position at Lockheed
Martin in my first year of employment. I attribute this to
my combined applied science, communications and engineering
background that has given me a unique ability to manage multidisciplines.
Working in a multidisciplinary company and having an understanding
of virtually all of the engineering disciplines has enabled
me to work in 11 totally different technical fields. What
a surprise it has been!
A.K. What are your leisure time activities?
L.O. I am very active in my church. Most of my leisure time
activities have to do with my family or my church. At the
time of this interview I am serving as a bishop in my church,
and work with young single adults between 18 and 31 years
of age. Although very time consuming, this is a wonderful
opportunity to help others and I continually learn from them.
A.K. What is your key to success?
L.O. The key to success is to surround yourself with good
people, respect them and do all you can do to enable them
to do their job. They in turn will make you successful.
A.K. Any advice for young engineers?
L.O. From my perspective (my knothole in the fence), gain
breadth in education and experience. Participate in extracurricular
and other activities to develop your communication and people
skills. Set high standards for personal conduct and performance
excellence, and do not compromise them. Learn to enjoy working
hard. Realize the importance of a good attitude. Your attitude
is the key to your happiness - in your career, in your family,
in everything.
Read
more interviews with Genesis team members that tell you
about their lives, their jobs, and about the important role
they play in the Genesis mission
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